3mm + 5mm Tennis Chain Bundle - White Gold

UK Delivery - Free For Orders Over £100 🇬🇧 
Standard Delivery (3-5 Working Days): Royal Mail 2nd Class Tracked Packet.
Express Delivery (1-2 Working Days): Royal Mail 1st Class Tracked Packet.

Orders must be placed before 4pm. All orders placed after 4pm will be delivered the following working day.

US Delivery - Free For Orders Over $125 🇺🇸 

US DHL Express (3-5 Working Days): DHL SmartMail Plus.
US DHL Priority (1-3 Working Days): USPS First.

European Delivery - Free For Orders Over €110 🇪🇺

EU Standard Delivery (3-7 Working Days): Royal Mail International Tracked.
EU Express Delivery (2-3 Working Days): DPD Parcel DPD.
EU Priority Delivery (Next Working Day): DHL EU Next Day.

Orders must be placed before 4pm GMT. All orders placed after 4pm GMT will be delivered the following working day.

CA Delivery - Free For Orders Over $200 🇨🇦 

CA DHL Standard (5-10 Working Days): DHL Parcel International Standard

AU Delivery 🇦🇺

AU Express Delivery (3-7 Working Days): Royal Mail International Tracked World.
AU Priority Delivery (2 Working Days): DHL Next Day Remote.

Orders must be placed before 11pm Perth time. All orders placed after 11pm will be delivered in 3 working days.

NZ Delivery 🇳🇿

NZ Express Delivery (3-7 Working Days): Royal Mail International Tracked World.
NZ Priority Delivery (2 Working Days): FedEx International Priority.

Orders must be placed before 11pm Auckland time. All orders placed after 11pm will be delivered in 3 working days.

Shipping Information
US and Canada orders are shipped from the US. UK, EU & ROW orders are shipped from the UK. All orders placed before 4pm will be shipped the same day, after 4pm the order will be shipped the following day.

Custom Orders
Custom orders will take up to 6 weeks to arrive as these products are made to order and are subject to specific testing and quality control. Please note, even if next day delivery is selected for custom products as the shipment method, the 6 week delivery still applies. We advise selecting the cheapest shipping option.
During the Chinese New Year holiday period, please expect a 2-3 week delay for your custom product.

Combined Stock
We have two dedicated fulfilment centres shipping worldwide to ensure a the quickest delivery times for our customers! We aim to fulfil US & Canada orders from our US centre and UK, EU & Rest Of World from the UK.
On exceptionally rare cases, the preferred fulfilment centre may be out of stock of the product you ordered. Since our website currently shows a combined stock level, to avoid the disappointment of missing out, your order may be shipped from the centre that has the stock to fulfil it! This means you may experience delivery delays and on very rare occasions, customs fees.
If this happens to you, don't worry! Reach out to support@cernucci.com and we will be happy to reimburse you for your shipping charge and any customs fees.

Failed Delivery
 If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Cernucci) at the customers expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the order to be refunded.

Items Not Received But Tracking Shows Delivered 
Please note we do not refund or replace items that are marked as delivered by the courier. For this reason, we always recommend that you get items delivered to a secure address. Visit our FAQ page for more details.