what you’ll get
Convert your spend into points and we’ll bless you with rewards along the way. The higher you rank the more you’ll recieve.
Benefits include:
- Exclusive product drops
- Secret codes
- Early access to sales
- Cernucci member-only experiences
FAQ
How do i join the members club?
You can apply to join the members club on this page. Once accepted we will base your tier off your last years spend.
How do i earn points?
Points are earned based off your spend. You'll earn 5 points for every £1 spent. Make sure you're opted in to our email marketing list to be the first to hear about any double points events.
How many tiers are there?
Cernucci Members Club is made up of 4 tiers. Silver, Gold, Platinum and our most exclusive Black Tier.
How do i see the tier benefits i have unlocked?
Once you've applied for your account and been accepted. You'll see a membership tab in your account page. Head there to see your unlocked benefits and you'll welcome to tier discount.
How long does my tier status last?
You will stay in your current tier for a maximum of 12 months, starting from your last tier movement. You can move up a tier at any time, and that will restart the cycle.
CAN MY TIER/POINTS EXPIRE?
Your points, and tier, will expire after 12 months of consecutive inactivity. If you do not purchase anything for a consecutive 12 month period, all points earned will be expired, and your tier level will also drop back down to Silver.
Where can I report a problem or give feedback?
You can reach out to our customer help team here with any issues or feedback.
Terms & conditions
Please see our Terms of Business and Privacy Policy