We have two dedicated fulfilment centres shipping worldwide to ensure a the quickest delivery times for our customers! We aim to fulfil US & Canada orders from our US centre and UK, EU & Rest Of World from the UK.
On exceptionally rare cases, the preferred fulfilment centre may be out of stock of the product you ordered.
Since our website currently shows a combined stock level, to avoid the disappointment of missing out, your order may be shipped from the centre that has the stock to fulfil it! This means you may experience delivery delays and on very rare occasions, customs fees.
If this happens to you, don't worry! Reach out to firstname.lastname@example.org and we will be happy to reimburse you for your shipping charge and any customs fees.